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MonoLisaGram: About Us

FAQs


What Is Embroidery?

Wearable decoration (with your logo) using thread.

What Is Screen Printing?

Wearable decoration (with your logo) using ink.

Embroidery Pricing:

Does the number of colors used for Embroidery affect prices? No.

Screen Print Pricing:

What affects the pricing for screen printing? The number of colors affect screen printing prices because one screen must be made for each color. Each screen must be burned, tensioned, matched, locked & loaded with ink.

What Is Digitizing for Embroidery?

We scan your art, use it as a backdrop to line it up and create stitches for each design section. We develop a game plan conceptually on how the design should look, have a senior artist review the plan, make changes & begin creating the stitch patterns. Upon completion, we embroider the design & compare it to the original art and client specifications to ensure we've captured the essence of the image and decide what further work is needed to artistically exploit all 3 dimensions that embroidery can conceivably add. We repeat this process until we consider it to meet our standards and then show it to the client. Next, we obtain client approval for the design and process the order.

What Artwork Do You Need to Start?

We can create artwork to your specifications whether it's an idea scribbled on a napkin or a fully documented and developed concept.

How Many Colors Can You Decorate?

Screen Printing: Up to 6 (beyond 6 is expensive)
Embroidery: Up to 9 colors

How Much Is the (1-time) Set-Up Fee?

Embroidery Stock Fonts: $25
Embroidery Chest or Hat Size: $95
Embroidery Full Front/Back: Call for quote
Screen Printing Screen Setup: $25 per color
Artwork Cleanup or Art Creation: $45 per ?hour

Can We Avoid Paying a Setup Fee?

Embroidery setup fees are FREE when your order is 96 pieces or more
Screen Print setup fees are FREE when your order is 489 pieces or more

What Payment Methods Do You Accept?

Visa, MasterCard, Amex (Not the Discover card)

Can I Purchase Merchandise Right Here on the Web?

Yes, visit the Search section & buy what you need

What Is the Turnaround Time to Complete My Order?

Logo Set Up:
Embroidery Setup: Normal = 5-10 days, Rush = 0-2 days upon request
Screen Print Setup: Normal = 5-10 days, Rush = 0-2 days upon request

Production Time (Same Day under certain conditions — call for details):
Embroidery Production Time: Normal = 5-10 days, Rush = 0-2 days upon request
Screen Print Production Time: Normal = 5-10 days, Rush = 0-2 days upon request

Do You Sell Merchandise Not Shown Here?

Yes, we offer over ?million imprintable products with your logo

What Artwork Do You Accept?

Whichever IBM art you have is usable (most likely). E-mail us nearly any art you have (Illustrator, Corel Draw, Quark & Freehand is our specialty). Save the file as an eps (vector graphic) and don't forget to outline any fonts used in the design. Call us at 630-766-2825 if you need more help on formatting questions.

What If Our Artwork Is NOT Good Quality?

Our art department may need to re-create your art into a clean-edge or color separable format; this would be needed on orders printed with ink; art fees are $45 per ?hour. Customer Service will advise you of this ahead of time if necessary.

What Products Can You Embroider?

Nearly anything moveable; if needles can penetrate the material, we can typically embroider it when we have space to fit circular embroidery hoops in the area desired to be embroidered. If not embroiderable, possibly we can print it instead; Call us at 630-766-2825 if you are not sure.

Is Rush Service Available?

Yes, we often have up to same or next day service available for certain products we have in stock. Always call to find out in advance, this varies depending on product availability.

How do we order custom embroidery?

  1. We obtain artwork & digitize the logo in our computerized digitizing station(s)
  2. We sew out the digitized art, edit the design & re-sew until quality is attained
  3. We provide you with a sample sewout for approval & obtain your acceptance
  4. Convey payment terms, provide an order approval form & obtain acceptance
  5. Radio frequencies are switch coordinated for our machines in the back
  6. Our machine operators provide a sample sewout prior to obtaining approval to start
  7. Upon comparing approved sample against the sewn sample, production commences.

How Do We Order Custom Screen Printing?

Same as above except we use your artwork or create artwork to burn screens, adjust the mesh count, screen tension, ink type and registration until the design prints in a ready-to-show quality.

Credit Terms:

Credit terms are established on a case by case basis.




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Pricing updates are posted regularly; reasonable safeguards minimize risks for pricing errors; if price differences exist, you will be notified before processing the order. Prices can vary due to differences in decoration methods, quantity, size or availability with certain product limitations.

MonoLisaGram promotes your company by decorating products with your logo(s) via Embroidery, screen-printing, pad printing, embossing, heat stamping, foil stamping & other decoration methods needed to achieve the desired result. We thank you for referring business to us.

Contact a MonoLisaGram consultant now
to further help you reach your key objectives.